Questions:

• Is it possible to register two or more accounts?
• Can two or more people (i.e. brother, wife, etc.) play poker from one computer?
• Can I play several games at once?
• My account isn't activated. What does that mean?
• What should I do if I did not receive an activation code via mobile phone?
• How can I contact Betraiser management?

Answers:

• Is it possible to register two or more accounts?
  No, you can register only one account to use at poker.
• Can two or more people (i.e. brother, wife, etc.) play poker from one computer?
  No, according to our poker room rules, only one person can play from one computer or one IP address.
• Can I play several games at once?
  Yes, you can enter the poker and start playing several games.
• My account isn't activated. What does that mean?
  You need to activate your account on our portal to conduct certain operations. In order to activate your account, you need to fill out the mandatory fields in the profile in your private room. Then press the button across from the mobile code field to receive an activation code. Within a short amount of time, you will receive an SMS with a code on your mobile phone. Further, enter this code in the "Verification" field that will appear (be careful to enter the correct symbols, as the code is case-sensitive). Next, press the "Verify" button. If you did everything correctly, your account should be activated shortly.
  
  BetRaiser Poker players that have already been activated through "Verification" in the poker client do not need to repeat this process.
• What should I do if I did not receive an activation code via mobile phone?
  Double check that the phone number in your profile is filled in correctly. Please pay close attention to which particular fields need to be filled. There are 3 fields for the mobile number: Country code + area or mobile operator code + subscriber number. If you do not know how to fill in your phone number, we suggest you consult with your local service provider. We highly recommend double-checking whether you have correctly inserted your cell phone number by doing a test message before registering. You can check at this link. Then restart the BetRaiser poker software and resend your activation code again. When you receive the message from this gateway, please enter your activation code in your BetRaiser profile as well. Please note that activation codes are case sensitive.
• How can I contact Betraiser management?
  You can do this from Support menu.